Gail Trugman-Nikol Unique Business Solutions Gail Trugman-Nikol is President of Unique Business Solutions, a firm that offers customized solutions to assure continuity, stability, operational efficiency and economic value to its Business Partners. As "KNOWLEDGE PRESERVATION SPECIALISTS," Unique Business Solutions prepares documents in the form of manuals that help a company prevent the knowledge that resides only inside the employees' minds from disappearing when they walk out the door. When staff leaves for any reason (retirement, long-term illness, other employment, etc.) they walk out the company's door along with a huge body of accrued knowledge, better known as "tribal knowledge". "One of my key employees was retiring. I was able to hire a new employee and have her operational within 2 weeks. The return on the investment is clear as the training phase is decreased, and the productivity phase is almost immediate. The need for operational documentation has proven to be critical in my company." Anne Shybunko-Moore, President - GSE Dynamics "We got a quick return on our investment from Unique Business Solutions. Our administrative assistant took a family medical leave less than (1) one month after her job was documented by Gail and her team. Unique's documentation allowed us to seamlessly continue operations until her return. Thanks Gail." Larry Siedlick, CEO - Sunrise Medical Laboratories The above results are common achievements for Business Partners of Unique Business Solutions. Gail Trugman-Nikol Unique Business Solutions P.O. Box 7777 Hicksville, NY 11802 516-935-5641 516-713-6325 (cell) gail@ubsassociates.com www.ubsassociates.com